Frequently Asked Questions
Everything you need to know about your Sisters and Seekers order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date you receive your order. Items must be in their original condition with all tags attached to be eligible for a refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for flexible payments.
How do I care for my Sisters and Seekers clothing?
To maintain the quality of your garments, we recommend washing at 30 degrees, washing inside out, and avoiding the use of a tumble dryer.